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When Retainer Club decided to update their system with a complete overhaul, they listened to the requests of their current partners - hundreds of offices who have helped tens of thousands of patients make it simple and affordable to replace their retainers.
One of the most requested features was easier patient onboarding and registration. The original system (called RC1) was a capable but aging system, built almost 7 years ago to the standards of that time, but it was becoming cumbersome for patients to register. One of the key challenges was that the system relied heavily on the practice team and their ability to communicate all of the rules and nuances of the Retainer Club system.
That challenging process was eliminated in RC2. One of the best improvements in the RC2 system is simplified patient registration and onboarding via the custom in-office QR Code. QR Codes are everywhere these days because it’s so simple for someone to pick up their phone, scan the code, and be taken to a unique landing page or website. The Retainer Club QR code is customized for each practice so that patients who scan and register are attached to the practice. They are able to register for Retainer Club for FREE and registration does not require a credit card.
The QR Code registration also makes it simple for any practice team member to present the program and the benefits with little training. The Retainer Club system will handle the process and begin providing education to the patient on the benefits of regular retainer replacement.
We offer practices the following script that they can use or modify.
"As you know, retainers are an important part of maintaining your results and protecting your investment. To make it easier for you, we’ve partnered with Retainer Club. You get access to your 3D Scan, online ordering, and home delivery. Let’s have you scan this QR code to register for free. That way, when you need a retainer you can just login and place your order."
The real power of the QR Code system is that practices build up a list of patients who have registered and who have a scan on file. This patient base becomes a powerful group who can order retainers 24/7 using their Retainer Club login. They have the ability to self service their retainer replacement needs in the way they handle the majority of the purchases in their life - Online and On Demand. They don’t require a call to the office or radically changing their schedules to fit the schedules of your office. These patients order when needed, they upgrade if they choose, and they maintain their results. All of this is done online with Retainer Club servicing their needs in a way that would be difficult or impossible to do if you weren't a Retainer Club Partner. The best part of all is that each time the patient helps themselves through online retainer ordering, the practice benefits with regular revenue.
Get started building your practice base of registered Retainer Club patients today by sharing the benefits that patients have been asking for - online retainer ordering, affordable retainers, and home delivery.
Retainer Club is making it simple for you to grow your practice and promote Straight Teeth for Life™.
Interested in getting started?